Equity, Diversity & Inclusion

Doing the right thing is one of our key values – and that means ensuring everyone can contribute. At Brown Thomas Arnotts our aim is the shape a more inclusive, diverse and equitable business. A place where different perspectives are celebrated, curiosity and creativity is welcomed, helping us to reinvent retail for our customer, communities and ourselves.

The impact of what we do will answer to our customers, our own people and the communities around us.

Our Purpose: we exist to imagine and create a sustainable future for our people, customers and communities.

Our Commitment: We are committed to a workplace where equal opportunity and unbiased treatment forms the foundation of our Diversity and Inclusion strategy. The impact of what we do will answer to our customers, our own people and the communities around us.

A note from our MDWe stand for a diverse and inclusive workforce and are committed to fostering an equal, diverse and inclusive culture, where all of our team members are treated with the upmost respect, and have the opportunity to reach their full potential.

We expect you, our cherished customers, to uphold these standards when interacting with Brown Thomas Arnotts, whether it be in store or through our digital platforms.

We pledge to be actively inclusive and will not tolerate discriminatory behaviour of any kind towards our team members.

Donald McDonald
CEO, Brown Thomas Arnotts


In April 2021, Brown Thomas Arnotts’ Diversity & Inclusion Board was established with the aim of creating a more equitable, diverse and inclusive business. Made up of 14 team members from across our business and chaired by our MD, our D&I Board is focused on ensuring that we Do the Right Thing and embed inclusivity in all aspects of our business.

We created this ‘EDI Matters’ wheel to ensure that we remain inclusive and engage our team members in many planned activities and initiatives throughout the year.

The Brown Thomas Arnotts D&I Board are responsible for delivering on the EDI Matters series under the following headings:



We are honoured to be partnered with so many purpose filled organisations externally and collaborate to unite on the D&I agenda internally.

The Irish Centre for Diversity aims to work in partnership with organisations of all types and sizes from across Ireland; to help embed good practices around Fairness, Respect, Equality, Diversity and Inclusion (FREDI) into workplaces. We are honoured to have received the Bronze Investors in Diversity accreditation from the Irish Centre for Diversity in 2020 and progressed to achieve Silver accreditation in 2021.

In 2021, we became Certified Proud. Certified Proud is a membership accreditation body for businesses across Ireland committing to make a safe workplace where we all belong and to create a Positive Environment for LGBTQ+ team members and customers, embracing differences and supporting the LGBTQ+ community all year round. Furthering our commitment to the LGBTQ+ community we are also proud sponsors of Dublin Pride, and look forward to developing this partnership moving forward